Customer care

Return & Refund Policy

Last updated: September 27, 2026

At Cam Glam Covers, we want you to love your Doorbell Cover! If you're not completely satisfied with your purchase, we're here to help.

1. Returns

We accept returns within 30 days of delivery. To be eligible for a return, your item must:

• Be unused and in its original condition.
• Be returned in its original packaging, if possible.
• Include proof of purchase or your order number.

2. Damaged or Defective Items

If your Ring Doorbell Cover arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and photos of the issue. We will work with you to provide a replacement or refund at no additional cost.

3. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method within 5–10 business days. Your bank or payment provider may require additional time to process the refund.

Original shipping fees are non-refundable unless the return is due to our error or applicable law requires otherwise.

4. Exchanges

If you need a different color, style, or model of Ring Doorbell Cover, contact us to arrange an exchange. Exchanges are subject to product availability.

5. Non-Returnable Items

The following items are not eligible for return unless they arrive damaged, defective, or are otherwise covered by applicable law:

• Custom-made or personalized Ring Doorbell Covers.
• Items damaged due to improper installation, misuse, or normal wear and tear.

6. How to Start a Return

To initiate a return, email support@camglamcovers.com. Please include your order number, reason for return, and any relevant photos. We will provide instructions for returning your item. Please do not send products back without contacting us first.

7. Contact Us

If you have any questions about returns, refunds, or exchanges, we're happy to help.